When do we collect personal information?
We collect personal information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site. You have the right to pseudonymity.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you.
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards and/or Malware Scanning. This is because we only provide articles and information. We never ask for credit card numbers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may exclusively share your information with our network of independently owned and operated funeral providers:
- Olsens Farewells
- Andrew Kennedy Funerals
- Kelly Family Funerals
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website. We have implemented demographics and interests reporting.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies).
Privacy Act 1988
According to the Privacy Act 1988, we agree to that users can visit our site anonymously.
You can change your personal information by emailing us.
In line with the Notifiable Data Breach Scheme, should a data breach occur, we will notify you via email and will notify the Office of the Australian Information Commissioner (OAIC).
Spam Act 2003
The Spam Act 2003 is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with the Spam Act 2003, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance if one is used
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
Last updated: 04-05-2020