Privacy is important to us

Walter Carter Funerals understands that privacy is an important issue for individuals. Walter Carter Funerals believes that due respect for individual privacy not only protects an important personal right, but is a powerful tool in the creation of healthy relationships with the individuals with whom we deal.

Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in Privacy Act 1988 (Cth) is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

When do we collect personal information?

We collect personal information from you when you register on our site, subscribe to a newsletter, fill out a form or enter information on our site. You have the right to pseudonymity.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To follow up with you after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards and/or Malware Scanning. This is because we only provide articles and information. We never ask for credit card numbers. We do not disclose your information to third parties.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade or otherwise transfer to outside parties your Personally Identifiable Information.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website. We have implemented demographics and interests reporting.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies).

Privacy Act 1988

The Privacy Act 1988 requires businesses to have a privacy policy. This states exactly the information being collected and those individuals or companies with whom it is being shared.

According to the Privacy Act 1988, we agree to that users can visit our site anonymously.

You will be notified of any privacy policy changes on our privacy policy page.

You can change your personal information by emailing us.

In line with the Notifiable Data Breach Scheme, should a data breach occur, we will notify you via email and will notify the Office of the Australian Information Commissioner (OAIC).

Spam Act 2003

The Spam Act 2003 is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with the Spam Act 2003, we agree to the following:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third-party email marketing services for compliance, if one is used
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.

Contacting us

If there are any questions regarding this privacy policy, you can contact using the following information:

Address: 249 Bronte Road, Waverley NSW 2024
Email: enquiries@waltercarter.com.au
Telephone: (02) 9389 3499

Last updated: 18 March 2019