Kind words from some of our client families

At Walter Carter Funerals, we take great pride in helping our client families through what is a very difficult time. Here's a snapshot of the feedback we receive from them.

“We highly recommend Walter Carter Funerals”

“All I can say is that you couldn't ask for a better team to help you through such a sad time. Dealing with death is always difficult and a very personal experience – and these COVID-19 times make it even more complicated. After two weeks in quarantine (my mum died two days before I was released), my brother and I chose Walter Carter Funerals, as they came so highly recommended by friends. From the start, when Chris arrived to pick up mum, to the end of the service overseen by Richard, we cannot fault a thing. There is only praise to give! We needed maximum capacity and they not only arranged a chapel with 50 people inside and 50 more outside, but also a beautiful livestream for all mum's family and friends around the world (who we couldn't fit into the 100 person limit).”

Linda Hamilton-Evans September 2020

“You held my hand every step of the way”

“I recently lost my 21-year-old daughter, suddenly and unexpectedly. The shock, distress, grief and gamut of negative emotions were overwhelming. However, during this incredibly stressful time, the team at Walter Carter Funerals provided me with great assistance, comfort, compassion, respect and advice. They literally and figuratively held my hand every step of the way. Richard Gosling was outstanding and I will forever be grateful for his presence and advice, and the genuine care and respect he showed towards me, my family members and close friends. So many of the people who attended the funeral commented that it was the most beautiful and memorable funeral they have experienced, and praised Walter Carter Funerals for their discretion and professionalism. I would highly recommend Walter Carter Funerals.”

Emmanuelle Haworth March 2019

“The perfect send off”

“Thank you so much for everything you did yesterday. Such a perfect send off for Denis. He would have loved the laughter and the stories.”

Shirley Payne August 2018

“Unsurpassed care and support”

“What was a traumatic time in my life was made easier because of the kindness you showed to me and my family. I realise that it could be considered 'part of your job', however I believe that you and your team went above and beyond. The care and support I felt was unsurpassed. It was an amazing gift and made the process easier.”

Name withheld on request April 2017

“You should be proud of your team”

“From my first contact with Walter Carter Funerals, I felt at ease and confident that everything would be done according to my wishes for my wife's funeral. I was amazed at the efficiency with which Chris Anson organised everything. His gentle ways and wry sense of humour gave me a sense of strength – knowing a true professional was running things. You should be proud of your funeral team. They are fine ambassadors for a brand with such rich history in the area.”

Paul Pryor January 2017

“Will recommend Walter Carter Funerals in the future, without question”

“I would like to express my sincerest thanks to Walter Carter Funerals. The professionalism and compassion from the team was exceptional and led to the private cremation and subsequent memorial service being both an enormous success and a fitting farewell for a remarkable man. The Walter Carter Funerals team showed an outstanding ability to be supportive, professional, compassionate and extremely well organised throughout the whole process. The feedback from everyone who attended the service was extremely complimentary and I will certainly recommend the services of Walter Carter Funerals, without question.”

Paul Marshall September 2016

“Everything was precisely as we wanted”

“I would like to record my grateful thanks to the many members of your staff for the manner in which they contributed to the overall success of my late wife’s service. For several years, Gwen and I had discussed the manner in which our departures would be best handled, both for us and our family, and everything we desired was precisely as we wanted. Thank you too for the way in which you so professionally helped our son Christopher, who bore the responsibility of establishing all of the arrangements.”

James Carey August 2016

“Understanding, courtesy and just the right dose of good humour”

“I would like to pass on my gratitude to your staff for their professionalism in arranging my husband’s funeral on 7 January 2016 at St Francis of Assisi, Paddington. From our first meeting … to the actual day of the funeral and the follow-up formalities, my children and I were treated with understanding, courtesy and just the right dose of good humour. At every stage, I noticed attempts were made to spare us distress and to make the arrangements as easy as possible for us. Their efforts and compassion made a very sad time a bit easier to bear.”

Priscilla Power February 2016

“Your team deserve to be praised”

“I am a registered nurse, working privately with senior clients primarily in the Eastern Suburbs. Recently I took an elderly and frail client to a funeral at St Michael's Church in Vaucluse. I was able to park in the driveway in order to avoid her having to climb the stairs. I parked next to the funeral car. The men from Walter Carter Funerals were most helpful to both myself and my client. One of them helped my client out of the car and escorted her safely into the church. Another helped direct me in turning my car around in a difficult spot – I could not have managed to do so without him. I wanted to pass on my thanks and compliments to your staff – they deserve to be praised. I don't know how I would have managed if they had not come to my assistance.”

Gemma McCormack March 2016

“An excellent job”

“My sister and I wanted to say thank you so much for the beautiful service you organised for our mother. The celebrant was lovely and the slideshow was wonderful. Everything went so smoothly and fell into place. The flowers were beautiful too! Thanks also for explaining the procedures to us. We felt very comforted knowing that our mother would be in safe hands.”

Name withheld on request September 2019

“Thank you”

“Thank you again for co-ordinating the complex travel arrangements required for organ donation, and thank you for your superb handling of the details of the somewhat small service this morning.”

Lionel Brown August 2019

“You made a huge difference”

“Walter Carter Funerals is an Australian-owned family business that I'm proud to be associated with. It's sad that so many caring family businesses like yours are no longer around in the industry. Thank you for helping me in my time of need. Without you, I would not have the feeling that I did everything just right for Gary and gave him the dignity and respect he deserved. It is very comforting to feel that I have no regrets and did not fall short in any way. You gave me that feeling.”

Jason Chapman August 2018

“Highly recommend you and your service”

“Steve, I would like to express my sincere gratitude for the support, compassion and kindness shown by you and your team during a very difficult period of my life. You were amazing in guiding me through the process and your professionalism really shone through. Thanks for doing such an awesome job.”

Amanda Sales July 2018

“Thank you for making such a difficult occasion feel so pleasant.”

Victoria Dore February 2018

“Your team were wonderful”

“I wanted to say how grateful I am to your team. They were so patient and caring in very complicated circumstances. Thank you so much.”

Name withheld on request March 2017

“Everyone was extremely supportive and caring”

“I would like to say thanks to the entire Walter Carter Funerals team for the support they have provided to my family over the last few weeks. It was an experience our family could have done without, but your team made the whole ordeal much easier to cope with. Everyone was extremely supportive and caring, and the final service was just what we wanted.”

Cal Jenkinson November 2016

“Very professional approach”

“Thank you so much for organising Dad’s funeral. Everything went smoothly and it was a great celebration of his life. Thanks for your very professional approach in a very emotional situation.”

Name withheld on request May 2016

“Supportive, nuturing and professional”

“An amazingly beautiful service. The Walter Carter Funerals team were supportive, nurturing and professional. I really appreciate all your efforts.”

Jacqui Fahey March 2016